Self-service terminal outsourcing

Focus on your core-business and leave technical issues to RENOME-SMART

RENOME-SMART outsourcing centre allows banks to shift their daily concerns about ATM network service to our specialists.

Our regional service centres throughout Ukraine allow us to recover any self-service devices in the shortest time.

To all products

RENOME-SMART outsourcing centre allows banks to shift their daily concerns about ATM network service to our specialists.

Our regional service centres throughout Ukraine allow us to recover any self-service devices in the shortest time.

Opportunities for clients

We provide the following services

  1. Monitoring
  2. Remote bug fixing
  3. ATM network operation statistics
  4. Working with areas of responsibility
  5. Engineer visits (FLM)
  6. Visit by order
  7. Analytics and reports
  8. Access to web-portal

Results

  • 34%

    3700 (34%) visits of technical experts were closed remotely using X.4 Monitoring Systems tool

  • $50K

    Which equals to saving $50 000

  • 6,08%

    Unavailability was 6.08 percent in average

  • Download
    Case Study:

    Case Study: Monitoring of UniCredit Bank ATM Network

Also used with

CashLAB

Software solution to manage money stock and logistic cycle in ATMs, terminal network, cash desk in branches and cash centres.

ToMaS

Software solution to manage self-service devices, payments, scenarios and analytical data

3 steps to run it

  • 1 Put an application Put an application

    we will contact you to determine the content of service and equipment

  • 2 Sign an agreement
  • 3 Start service

    After that we build a communication channel, set up the system and start the service