Technical Monitoring Center


Increase the availability and reliability of your self-service devices with our digital monitoring and data management services.

Remote technical monitoring service

Monitoring Center RENOME SMART provides high availability of self-service devices (ATMs, self-service kiosks, cash deposit machines, POS terminals) and fast interaction with the necessary departments of the client.

Up to 35% of errors are resolved remotely

Online monitoring of the network of ATMs and self-service terminals allows you to quickly detect and accurately diagnose all errors in the equipment. The result is a quick recovery and increased availability.

10500+

Self-service devices for monitoring

25000+

POS terminals under monitoring
Own contact center

50+

monitoring staff

WHAT IS INCLUDED IN
MONITORING
SERVICES

WHAT IS INCLUDED IN MONITORING SERVICES

01
INCIDENT MANAGEMENT
02
DISPUTE MANAGEMENT
03
TECHNICAL MONITORING
04
CONTACT CENTER
05
REPORTING
06
COORDINATION OF CUSTOMER SERVICES

Our competencies

Our company has more than 20 years of experience in the development and maintenance of software for monitoring ATMs and terminals.

3,5 min.

Average incident processing time

170.000

incidents are generated monthly
3 STEPS FOR LAUNCH

01. We hold a presentation

At a time convenient for you.

02. Let’s start the pilot

We sign the necessary documents.

03. Deploy the system

For the whole network.

Write to manager